By Me, registered under CNPJ No. 20.897.265/0001-41, headquartered in Uberlândia, Minas Gerais, Brazil, is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy aims to explain how we collect, use, store, and protect the personal information of our customers and users.

By accessing or using our website (www.bymeshoes.com.br), you agree to the terms of this Privacy Policy. We recommend that you carefully read all the information below.

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1. Information We Collect

We collect information in different ways when you interact with our website and services. This information may be provided directly by you or collected automatically.

a) Information You Provide

• Registration and Purchases: To become a member of the By Me Club, you are required to complete a registration form. We may collect information such as your name, email address, physical address, telephone number, and payment information.

• Interaction with the Platform: When you communicate with us through our customer service channels, such as WhatsApp or email, we may collect information related to those communications, including message content, date, and time.

• Surveys and Polls: When you participate in surveys, polls, or other feedback activities, we may collect additional information about your preferences and purchasing habits.

• Marketing and Communication Campaigns: We may collect information when you subscribe to our newsletter or participate in marketing campaigns.

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b) Information Collected Automatically

• Cookies and Tracking Technologies: When you visit our website, we may collect browsing information through cookies and other tracking technologies. This may include information such as your IP address, browser type, devices used, pages visited, and time spent on the website.

• Google Analytics: We use Google Analytics to collect information about how users interact with our website. This information is aggregated and used to improve the user experience.

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2. Company Identification

• CNPJ: 20.897.265/0001-41

• Corporate Name: BY ME BRAZIL

• Founded: August 25, 2014 – Uberlândia, Minas Gerais, Brazil

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3. Website Access

The website has two environments: a public area accessible without logging in and a logged-in area where users can register, create an account, log in, and freely browse the website.

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4. Purchases and Payments

Purchase Process: After becoming a member, you will be able to access our online store and make purchases.

Payment Methods: We accept payments via PIX and credit card. Payment is made at the time of purchase.

Right of Withdrawal: In accordance with the Brazilian Consumer Protection Code (Código de Defesa do Consumidor – CDC), you have up to 7 (seven) days from the date of purchase to exercise your right of withdrawal and request cancellation, without additional costs or the need to provide a reason.

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5. Your Rights

You have the following rights regarding your personal data:

• Access: You may request a copy of the personal information we hold about you.

• Correction: You may correct or update inaccurate or incomplete personal information.

• Deletion: You may request the deletion of your personal information, provided that there is no legal or contractual obligation requiring us to retain such data.

• Withdrawal of Consent: If you have consented to the processing of your personal data, you may withdraw your consent at any time.

• Objection to Processing: You may object to the processing of your personal data for certain purposes, as permitted by applicable law.

If you wish to exercise any of these rights, please contact us through the customer service channels available on our website.

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6. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, analyze how our website is used, and personalize offers. Cookies are small text files stored on your device.

You can configure your browser to refuse all cookies or notify you when a cookie is being sent. However, disabling cookies may cause some website features to function improperly.

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7. Data Storage

We retain your personal information for as long as you remain a member of the By Me Club or for as long as necessary to fulfill the purposes described in this Privacy Policy.

After your relationship with us ends, we may retain your information for an additional period as necessary to comply with legal obligations or resolve disputes.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated through our website and, when necessary, we may contact you directly.

We recommend that you periodically review this Privacy Policy to stay informed about how we protect your personal information.

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9. Contact

If you have any questions, comments, or concerns regarding this Privacy Policy or how we handle your personal information, please contact us through the following channels:

• Email: marketing@bymeshoes.com.br

• Phone: +55 (11) 95930-0025

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Last updated: June 25, 2026

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This Privacy Policy is intended to ensure transparency and demonstrate By Me's commitment to protecting your personal data, respecting your privacy, and complying with applicable legislation.